November 26, 2018
Refund Policy

Hello valued customers,

Your satisfaction is our important goal, so we have a refund policy based on the following criteria:

Full refund if:

    • You want to cancel your application within 3 hours from the time you have applied on our website (not applicable to all urgent visa services).
    • Your Vietnam visa application has been rejected by the Vietnam Immigration.
    • The visa result is inconsistent with the information you provided.
    • You received the visa result later than your flight departure time.

No refund if:

    • You have received the visa result.
    • Your application has been submitted to the Vietnam Immigration Department system, but you want to change the registration information (e.g. change the entry date, entry port, etc.). In these cases, you need to register again.
    • Reasons for subjective issues from the customer’s side.

Using and paying on our website is equivalent to trusting and supporting us. Thank you sincerely.

Terms & Condition
November 26, 2018

PLEASE READ THESE TERMS AND CONDITIONS OF SERVICE BEFORE USING In these Terms and Conditions “we, our, us” refers to ACCEPTANCE OF TERMS  Please read these terms and conditions …

Privacy policy
November 26, 2018

We will not share your address or send email without your permission. We remember your email address for discount purpose only. We guarantee to delete your passport information or personal …